Pool Supplies, Pool Chemicals, Spa Supplies, Spa Chemicals and more from Hydropool.com
Order Status   |   My Account   |   Customer Service
View Cart cart
Get Fast Free Shipping On All Orders!  800 4MY POOL
HYDROPOOL.COM CUSTOMER HELP DESK FIND ALL YOUR ANSWERS HERE

If there is any information you cannot locate on our web site, please contact us by directing your question to the correct link, email address, or phone number below.  

General Information

  How do I place an Order?   How Secure is Hydropool.com?
  Why Register - Member Benefits   Protecting your Privacy

Pool & Spa Information
Please email us with any questions regarding your pool or spa. Anything from chemical questions to equipment information, we will be glad to help.
Email: Pool & Spa Information

Parts & Product Information
If you can't find the part or product you are looking for, please complete the following form and we will contact you as soon as possible to help you find what you need.

Parts and Products Locator

Order Status Request
If you are a registered user you may log in to your account to check your order status.  If you are looking for your order please fill out our Order Status Request form and we will forward your order information to you as quickly as possible.

Returns
If you need to return a product please go to your account and fill out an online return authorization form. If you do not have an account please call 1-800-469-7665 to receive an RMA# and return instructions. You may also view our Return Policy online.

Account Information
Having problems with your online account? Please let us help you. You can contact our customer support team via email or phone.
Email: Account Information
Phone: 1-800-469-7665

Technical Support
Please email us with any technical problems you may encounter while browsing Hydropool.com. We would also appreciate any suggestions you may have to increase the enjoyment of your online experience.
Email:
Technical Support

Hydropool.com Information
Please email us with any other questions or suggestions you might have about Hydropool.com
Email:
General Information

Hydropool.com
7400 Lindbergh Drive
Gaithersburg, MD 20879-5408
1-800-4-MY-POOL

Customer Service | Technical Support Hours
Monday - Friday 8:00 AM - 6:00 PM (Eastern)
Saturday - 10:00 - 5:00 PM (Eastern)
1-800-4MY-POOL