| Providing
you with a secure online experience is a high priority of Hydropool.com. We understand that your privacy and security
are of great importance to you and have take many steps to guarantee
your protection. We have implemented security features so that
you may shop with confidence. Your transactions are supported
by industry-standard data encryption, and are also protected by our
Secure Shopping Guarantee.
Hydropool.com's Secure
Shopping Guarantee
The Hydropool.com's Secure Shopping
Guarantee helps to cover you against unauthorized charges on your credit card. To help
ensure credit card safety, we have taken the following steps:
- Data Encryption: To help protect your
credit card number and personal information, we encrypt every order. Data encryption is a
process by which special security software is used to scramble your credit card number and
personal information while it is in transit to Hydropool.com.
- The
Secure Shopping Guarantee: In the unlikely event that
your credit card company holds you liable for any unauthorized
charges to your account resulting from your online purchases at
the Hydropool.com online store, Hydropool.com will cover your liability up to $50.00. This
is the maximum you can be held liable for from your credit card
company.
Store Security
- Positive Identification: The Hydropool.com online store (www.hydropool.com) is registered with all appropriate site
identification authorities to enable your browser to confirm the Hydropool.com's store identity before any transmission is sent. Therefore, the identity of our Web
Site is automatically confirmed prior to the transmission information within the online
order process.
- Data
Encryption: If you are using a security-enabled browser (such
as Microsoft Internet Explorer Netscape
Navigator, FireFox, or Safari), the information you send us regarding
your purchase is encrypted, making it extremely difficult to read
even if it is wrongly intercepted. The Hydro Pool & Spa, Inc.
store utilizes industry-standard Secure Sockets Layer (SSL) technology
to allow for the encryption of all data required for the submission
of an online order. Information protected includes name and
address as well as all other personal information. In addition,
all credit card numbers and information is protected. If you
have any questions or concerns, please call us at 800-4-MY-POOL, or
contact us, and
a representative will be happy to take your order over the phone.
Also you may shop online and have a copy of your shopping cart and
an order form sent to you via e-mail for submission via regular mail
of fax.
Thanks for shopping at Hydropool.com
Ouestions, comments, or information requests?
CustomerService@hydropool.com
| 
HYDROPOOL.COM CUSTOMER HELP DESK
ONLINE SECURITY