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Product Specifications

Manufacturer: Jack's Magic
Jack's Magic Item Number: JMSTAINID
UPC/GTIN: 00734040080110
Condition: New

Product Information

The Stain ID Kit is the first step in performing a successful Jack's Magic stain removal. The Stain ID Kit is designed to take the guesswork out of removing swimming pool stains.One of the four simple topical tests will identify what bests removes a swimming pool stain, saving both time and money. Please note that the water should be at least 65-70 degrees in order to insure accurate testing results.

Jack's Magic Products, Inc., the pool and spa industry's leader in identifying, preventing and removing stains and discoloration, has built a reputation for innovative quality products and programs that deliver results. By treating stain issues with the pool water left in the pool, it is estimated that  Jack's Magic products save over 200 million gallons of pool water annually that would otherwise be lost if a pool was drained and acid washed. Jack's Magic is one of the most widely known and respected brands, and is marketed and distributed nationally and internationally. Committed to the highest levels of customer satisfaction, Jack's Magic supports its brand, products, programs, and customers through training, education, and support.

Frequently Asked Questions:

  1. How important is it to have the chemistry within the parameters when doing the stain ID?
    It is very important! Most unsuccessful IDs are a result of not properly following the product's instructions.
  2. My stain is in the deep end of the pool or on the wall; how do I do the ID?
    There are a few different ways to address this issue. If you have adjusted your water balance according to the instructions and have the pump turned off, wait for the water to stop moving. Then you can sprinkle a small amount of each packet into the water. As the product dissolves it becomes a solution that is heavier than the water. This solution will sink to the bottom and begin to react with the stain. This process should be repeated with each product. Patience is the key to using this method as it takes time for the solution to sink and react. Another method is to put a small amount of material in a piece of hosiery, attach it to the vacuum pole and hold it directly over the stained area. As before, this would need to be repeated with each product in the kit.

Jack's Magic Item JMSTAINID Documentation and Manuals

Jack's Magic Item JMSTAINID Suggested Applications

  • All Concrete, Colored Plaster and Painted Pools
  • All Inground Vinyl Liner Swimming Pools
  • All Aboveground Swimming Pools

Shipping Rates

Ground Shipping FREE
3-Day Premium add $25.00
2-Day Premium add $35.00

Shipping Policies:

  • We do not ship to PO Boxes or APO / PPO Addresses
  • We only ship orders to the 48 contiguous United States
  • Chemicals, pool paint, and some oversized items, will only ship via ground service.
  • Items shipped via Freight Service, such as pool heaters, will only ship via ground service.
  • All orders shipping to Maryland will incur a 6% sales tax charge
  • Some items, including hazmat, may require a Direct Signature upon delivery.
  • Orders containing small and light-weight items may ship via FedEx SmartPost or USPS.

Order Returns

You may return an item sold to you by Hydropool.com up to 30 days after purchase. The product must be in good condition, unused, in original packaging, and must have all parts, accessories and paperwork; returns without these requirements and/or guidelines will not be accepted.

A restock fees of 15% will apply if items are deemed to be in non-returnable condition. In addition, all orders requiring a direct signature upon delivery that are not received on account of the customer will have a 15% restock fee applied should the order be returned and shipped back to Hydropool.com.

Any claims to missing parts, items or damaged goods for any orders must be made within 30 days of delivery date. We are not able to credit your shipping and handling fees if the wrong product was ordered due to customer error. However, if you received the wrong products due to an error on our behalf, we will pay for the return services fees and you will receive a full refund or exchange.

To return an item to Hydropool.com, please access your account and fill out our simple return authorization request. You will then be issued a Return Merchandise Authorization (RMA) number and return instructions. Any items returned without an RMA number will be refused. We will process your refund upon receipt of the returned items.

Products that cannot be returned:

  • Pool Chemicals
  • Pool Cleaners *
  • Special Orders
  • Pool Liners
  • Pool Paint
  • Deck Coatings & Paint
  • Pool Heaters *
  • Pool Pumps *
  • Pool Filters *
  • Pool Ladders *
  • Pool Chlorinators *
  • Custom Manufactured Safety Covers
  • Stock Covers that are Ordered and for the Incorrect Pool Size

*These items may be returned under strict circumstances. The product must not have been used, installed, or attempted to have been installed. All products must include original paperwork, parts & accessories, and everything accompanied with the product. These products require additional return information prior to being shipped back.

Customer is responsible for any/all return shipping charges. Some returns may have a 15% restock fee that will be deducted from your refund. Restock fees are generally applicable when the returned product is found to not be in re-sellable condition, has been installed or attempted to be installed, or does not include all original items, the return will be refused.

Please call 800-4MY-POOL if you have questions regarding this return policy.

Thank you for shopping Hydropool.com!

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