Build a Cart:
While browsing our site, you will be able to "Add-to-Cart" various sections of Hydropool.com including, category pages, product detail pages, schematic parts pages, and search results.

Review Shopping Cart:
Edit your cart to ensure the proper quantities for all items.
Select your desired type of shipping.  Choose either ground or a premium service.
If you have any coupons or promotional codes, please enter them on the cart page.

To Begin a Secure Check Out:
Click "Secure Check Out" from the cart page to begin the Check Out process.
You will be presented with 3 Options which are as follows:

1. Check Out as a Guest:
   a.  We will use the information you provide to process this order only.  No information is stored.
   b.  Provide shipping and billing addresses, review your order and provide a credit card number to complete your secure transaction
   c.  Receive an email receipt and order confirmation momentarily
    
2. New Customers wishing to Create an Account during Check Out:
   We will use your information to process this order and save that information for expedited check out on future orders, order tracking, and reward points accumulation.
   a.  Create a User Name and Password
   b.  Provide shipping and billing addresses, review your order and provide a credit card number to complete your secure transaction
   c.  Receive an email receipt and order confirmation momentarily
    
3. Returning Customers:
   Please provide your User Name and Password to access your account.
   a.  Login (Your may retreive you user name and/or password if forgotten)
   b.  Review your order and provide a credit card number to complete your secure transaction
   c.  Receive an email receipt and order confirmation momentarily

What about Hydropool.com Security/Privacy?
Hydropool.com is committed to the protection of the privacy of all customers and website visitors. Our website does not automatically capture any personal information identifiable to you. We do not retain and store credit card information during the order process. For added security, credit card numbers are used to complete single transactions and are not saved on our servers. We also make use of 128 bit encryption provided by Geotrust.

In order to fulfill your requests or provide you with information that you request it will be necessary at times to ask for certain personal information such as your name and address, telephone number or e-mail address. We may use this information to contact you with questions or information about orders that you may place or to ship products or provide services to you. We will on occasion, and only at your opt-in request, send you promotional offers informing you of sale and special items that we may have at any given time.

We do not sell any customer information third parties.

What do you charge for shipping?

Shipping Rates:
Get Free Ground Shipping On All Orders!
Cart Subtotal Ground Shipping All Orders FREE 3-Day Premium add $25.00 2-Day Premium add $35.00	Shipping Policies: View Estimated Ground-Transit Times We do not ship to PO Boxes or APO / PPO Chemicals, pool paint, items required to ship via freight-line services will only ship via ground service. We only ship orders to the 48 contiguous United States Please allow 3-5 days for ground service All Maryland orders will incur a 6% sales tax charge A nominal handling fee may apply to some orders

Registered users also accrue Reward Points.  Reward Points are accrued at the rate of one dollar = one point.  Reward points can be used to redeem free items, discounts, free shipping and more.