Hydropool.com's Secure Shopping Guarantee

The Hydropool.com's Secure Shopping Guarantee helps to cover you against unauthorized charges on your credit card. To help ensure credit card safety, we have taken the following steps:

 - Data Encryption: To help protect your credit card number and personal information, we encrypt every order. Data encryption is a process by which special security software is used to scramble your credit card number and personal information while it is in transit to Hydropool.com.

 - The Secure Shopping Guarantee: In the unlikely event that your credit card company holds you liable for any unauthorized charges to your account resulting from your online purchases at the Hydropool.com online store, Hydropool.com will cover your liability up to $50.00.   This is the maximum you can be held liable for from your credit card company.

Store Security

 - Positive Identification: The Hydropool.com online store (www.hydropool.com) is registered with all appropriate site identification authorities to enable your browser to confirm the Hydropool.com's store identity before any transmission is sent. Therefore, the identity of our Web Site is automatically confirmed prior to the transmission information within the online order process.

- Data Encryption: If you are using a security-enabled browser (such as Microsoft Internet Explorer Netscape Navigator, FireFox, or Safari), the information you send us regarding your purchase is encrypted, making it extremely difficult to read even if it is wrongly intercepted. The Hydro Pool & Spa, Inc. store utilizes industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all data required for the submission of an online order.  Information protected includes name and address as well as all other personal information.  In addition, all credit card numbers and information is protected.  If you have any questions or concerns, please call us at 800-4-MY-POOL, or contact us, and a representative will be happy to take your order over the phone.  Also you may shop online and have a copy of your shopping cart and an order form sent to you via e-mail for submission via regular mail of fax.

Thanks for shopping at Hydropool.com
Ouestions, comments, or information requests? CustomerService@hydropool.com