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Your Online Security

Internet security is serious and very important and as such, we don't take any chances. We intend on maintaining the highest level of security for all customers and online visitors of Hydropool.com.

Hydropool.com Security

Providing you with a secure online experience is a high priority of Hydropool.com. We understand that your privacy and security are of great importance to you and have take many steps to guarantee your protection. We have implemented security features so that you may shop with confidence. Your transactions are supported by industry-standard data encryption, and are also protected by our Secure Shopping Guarantee.

Hydropool.com's Secure Shopping Guarantee
Hydropool.com's Secure Shopping Guarantee helps to cover you against unauthorized charges on your credit card. To help ensure credit card safety, we have taken the following steps:

Data Encryption:
To help protect your credit card number and personal information, we encrypt every order. Data encryption is a process by which special security software is used to scramble your credit card number and personal information while it is in transit to Hydropool.com.

The Secure Shopping Guarantee
In the unlikely event that your credit card information is stolen and is fraudulently used to make a purchase on Hydropool.com, we will work diligently with you and your credit card company to resolve the issue as quickly as possible. We also guarantee that every order is securely monitored for any fraudulent activity; in the event an order comes across our system as suspicious, the card holder and credit card company will be contacted immediately to verify the submitted information.

Hydropool.com Store Security

Positive Identification: The Hydropool.com online store is registered with all appropriate site identification authorities to enable your browser to confirm the Hydropool.com's store identity before any transmission is sent. Therefore, the identity of our web site is automatically confirmed prior to the transmission information within the online order process.

Data Encryption
If you are using a security-enabled browser, the information you send us regarding your purchase is encrypted, making it extremely difficult to read even if it is wrongly intercepted. The Hydro Pool & Spa, Inc. store utilizes industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all data required for the submission of an online order. Information protected includes name and address as well as all other personal information. In addition, all credit card numbers and information is protected.

If you have any questions or concerns, please call us at 1-800-4-MY-POOL, and a representative will be happy to answer your questions.


Thank you for shopping at Hydropool.com

Questions, comments, or information requests?
Let us know! CustomerService@hydropool.com