Protecting your privacy is important to us. We hope the following statement will help you understand how Hydropool.com collects, uses and safeguards the personal information you provide to us on our site.
What information is being collected online?
When you browse our site, we collect certain types of
information from you. First, when you register, we collect
your billing information so we may set up an account for
you. When you place your first order, and choose to register,
we will collect shipping information, credit card information
and a password. Credit card information is not permanently
stored for both registered and non-registered users. Upon
completion of your first transaction, you will be able to
access this information over our secure servers for standard
account maintenance features such as: order status updates,
order history, etc.
For customers who choose to not register
All information collected during the checkout process is used for completing this
specific transaction only. No personal information is stored.
WE DO NOT STORE YOUR CREDIT CARD NUMBER.
For added security, it is only used to complete each transaction and
will not appear when you login to expedite future orders. Even
if you are registered, you must provide a credit card number for
In addition, when you return and make subsequent purchases, we will
be able to expedite the transaction by completing the order form
for you. This adds a significant level of safety for you because
we will not need to collect your credit card number from you for
future orders because we will have it on file thus eliminating the
need to re-transmit credit card information for every order.
How we use or share the information you collect
We will not sell or provide any of your personal billing, shipping,
or profile information to any individual, company,
or marketers under any circumstances. Your prior approval
will never be requested because this information is not for sale.
The purpose of collecting information from you, is to make you shopping
experience easier, more satisfying, and faster, not for sales to
Do you have an inquiry about your information or your privacy?
If so, please use the following contact information:
7400 Lindbergh Drive
Gaithersburg, MD 20879-5408
How we protect your information online.
Data Encryption: If you are using a security-enabled browser (such
as Microsoft Internet Explorer Netscape , Firefox, Chrome, Safari, or Opera the information you send us regarding
your purchase is encrypted, making it extremely difficult to read
even if it is wrongly intercepted. The Hydro Pool & Spa, Inc.
store utilizes industry-standard Secure Sockets Layer (SSL) technology
to allow for the encryption of all data required for the submission
of an online order. Information protected includes name and
address as well as all other personal information. In addition,
all credit card numbers and information is protected. If you
have any questions or concerns, please call us at 800-4-MY-POOL, or
contact us, and
a representative will be happy to take your order over the phone. Also you may shop online and have a copy of your shopping cart and
an order form sent to you via e-mail for submission via regular mail of fax.
Changes will always be posted online to this page. In addition, all
customers who are registered, and those who are on the opt-in e-mail
newsletter list, will receive an e-mail notification of any changes
Thank your for your business!
We appreciate your time and thank again for shopping Hydropool.com.
Ouestions, comments, or information requests?