The Copper and Scale Stuff is designed to safely and effectively remove
copper stains and scale from all types of pool surfaces without draining the
pool. In most cases, The Copper and Scale Stuff is more effective than acid
washing the pool, and will save both time and money. Please note that you must
bypass heater when using this product.
Jack's Magic Products, Inc., the pool and spa industry's leader in
identifying, preventing and removing stains and discoloration, has built a
reputation for innovative quality products and programs that deliver results. By
treating stain issues with the pool water left in the pool, it is estimated that
Jack's Magic products save over 200 million gallons of pool water annually that
would otherwise be lost if a pool was drained and acid washed. Jack's Magic is
one of the most widely known and respected brands, and is marketed and
distributed nationally and internationally. Committed to the highest levels of
customer satisfaction, Jack's Magic supports its brand, products, programs, and
customers through training, education, and support.
Maintenance: 10 lbs. per 10,000 gallons
The use of a sequestrant is required to filter out the stain
Frequently Asked Questions:
Can I use the Copper and Scale Stuff with an ionizer or Nature2
How long will this treatment take?
Depending on the severity of the stain, this treatment may take
anywhere from 48 hours to several weeks.
What happens during the treatment if my dog gets into the pool?
When doing this stain treatment, we do not recommend pool use by
people or pets due to the pH being below the normal levels. During this
stain treatment, the pH is often in the low 6.0 range. By comparison, most
soft drinks are a pH of 4 to 5.
Now that I've done this stain treatment, I cannot get a chlorine
When performing this stain treatment, the chemical will cause a
combined chlorine reading for as much as 30 days. You should not try to
shock out the combined chlorine for two weeks following the treatment. Be
sure that you are testing both free and total chlorine to avoid
Do I still add acid if my pH and Alkalinity are low?
Yes, we recommend following the instructions in most situations. If
you aren't sure, please call 800-469-7665 and speak to one of our
How long should I run my pump after adding The Copper and Scale
You should run your pump continuously for duration of the stain
Jack's Magic Item Number:
Jack's Magic Item JMCOPPER10 Documentation and Manuals
Jack's Magic Item JMCOPPER10 Suggested Applications
All Concrete, Colored Plaster and Painted Pools
All Inground Vinyl Liner Swimming Pools
All Aboveground Swimming Pools
Orders Under $50
Orders Over $50
We only ship orders to the 48 contiguous United States.
Chemicals, pool paint, and some oversized items, will
only ship via ground service. Items shipped via Freight Service, such as pool heaters, will
only ship via ground service. All orders shipping to Maryland will incur a 6% sales tax charge.
Some items, including hazmat, may require a Direct Signature upon delivery.
Shipments must be inspected by customer prior to signing delivery receipt.
Orders containing small and light-weight items may ship via FedEx SmartPost or USPS.
You may return an item sold to you by Hydropool.com up to 30 days after purchase. The product must be in good condition, unused, in original packaging, and must have all parts, accessories and paperwork; returns without these requirements and/or guidelines will not be accepted.
If a delivery attempt is unsuccessful on order requiring a direct signature, a 15% - 25% re-stock fee may be applied should the order be returned to Hydropool.com by the carrier.
Any claims to missing parts, items or damaged goods for any orders must be made within 15 days of delivery date. We are not able to credit your shipping and handling fees if the wrong product was ordered due to customer error. However, if you received the wrong products due to an error on our behalf, we will pay for the return services fees and you will receive a full refund or exchange.
To return an item to Hydropool.com, please call 800-4MY-POOL to get a Return Merchandise Authorization number (RMA) and return instructions. Any items returned without an RMA number will be refused. We will process your refund upon receipt of the returned product.
Products that cannot be returned:
Products that may incur a re-stock fee of 15% - 25%:
Pool Cleaners *
Pool Heaters *
Pool Pumps *
Pool Filters *
Pool Lights & Fixtures *
Pool Ladders & Rails *
Pool Slides *
Pool Chlorinators *
Custom Manufactured Safety Covers
Pool & Spa Electronics or Controls *
Stock Covers that are Ordered and for the Incorrect Pool Size
Spa Cover Lifters *
Umbrellas & Umbrella Stands, and Hammocks *
* These products must not have been used, installed, or attempted to have been installed. All products must include original paperwork, parts & accessories, and everything accompanied with the product.
Concealed damage on any ground shipment must be reported within 3 business days. Freight shipments must be inspected for damages prior to customer signing delivery receipt. Please email any information regarding concealed damage to firstname.lastname@example.org. Please reference your order number in all order related email correspondence.
Customer is responsible for any/all return shipping charges. Some returns may be subject to a 15% - 25% restock fee that will be deducted from your refund.
Please call 800-4MY-POOL if you have questions regarding this return policy.
Thank you for shopping Hydropool.com!
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